Privacy Policy

Privacy Policy
Effective: 01/03/2025

We collect information through the Warkworth Storage website and when you phone, visit, email, or write to us. This Privacy Policy explains what information we collect and how we use it. This policy may be updated from time to time, with changes taking effect 14 days after publication on our website.

If you become a customer of Warkworth Storage, you will enter into a written storage agreement with us that includes privacy provisions. In case of any conflict, the terms of that agreement will prevail over this policy.

1. Information You Provide

When you enquire via our website, phone, in person, or by email, we may ask about your storage needs and collect personal information such as your name and contact details. If you become a customer, we will collect additional information including your address, identification (such as your driver’s licence or passport), an alternate contact person, and your insurance preferences. You may also provide payment details, including credit card, debit card or bank account information, which we handle in line with the Privacy Act 2020 and our bank’s data security requirements.

2. IP Addresses and Server Logs

Like most websites, we automatically collect your IP address when you visit our website. This allows our server to communicate with your device and may also be logged for security or analytical purposes. Generally, IP data is analysed anonymously unless it is associated with suspicious activity. Other logged data may include website interactions, browser type, page visits, and timestamps.

3. Cookies

Cookies are small pieces of data stored on your device to help websites recognise returning visitors. We use cookies to improve website functionality and understand user behaviour. You can disable cookies in your browser settings or browse in private mode if you prefer not to be tracked. However, some website features may not function correctly without cookies.

4. Google Analytics

We use Google Analytics to gather insights into how visitors interact with our website. Google Analytics uses cookies provided by Google. For details on how Google handles this data, please refer to: www.google.com/policies/privacy/partners. No personal information is shared with Google, and all collected data remains anonymous.

5. Data Security

We take strong measures to prevent unauthorised access, misuse, or corruption of personal data. However, we cannot guarantee absolute security. If a data breach occurs, we will notify affected users promptly. Please note that the security of your own devices and internet connection remains your responsibility.

6. Third Parties

We do not share your personal information with third parties unless required by law, in an emergency, or to protect our legal rights. Anonymous data (such as website traffic statistics) may be shared with service providers who assist us with website operations and business functions.

7. Assignment of Data

If Warkworth Storage, or part of its business, is sold or transferred, customer information may be included as part of that transaction.

If you have any questions regarding this Privacy Policy, please contact us.