Find the answers to all of our most frequently asked questions.
Simply select 'Enquire Now' or call us on 09 425 7474 and we can send you an online move in link to your phone or email. Once this is complete, we have received payment and verified your ID, we send you a gate PIN, how to collect your padlock & key, and instructions on your unit location.
When you sign up, you’ll save a payment method for automatic monthly payments. We securely process these through Ezidebit, a trusted payment provider, using your credit card, debit card, or bank account. This ensures your payment details remain protected while keeping transactions seamless. Our access system is linked to your storage account in real time—as long as your payments are up to date, you’ll always have hassle-free access to your unit. If you need to update your saved payment method, just contact us, and we’ll send a secure link to your phone or email.
Our minimum rental period is two months, meaning you’ll need to pay for the full term even if you vacate earlier. Billing is done monthly for your convenience. There’s no maximum rental period—you’re welcome to store with us for as long as you need, whether short-term or long-term. Some of our customers have been with us for years!
You can store almost anything that fits—household items, furniture, sports gear, documents, work equipment, or commercial / trade goods. However, some restrictions apply. You cannot store hazardous materials (explosives, flammable goods), perishable items (exposed foodstuffs that could decompose), living things (animals, insects), stolen or illegal goods (drugs, firearms, etc.) If you're unsure whether an item is allowed, feel free to contact us for clarification.
If it’s worth storing, it’s worth insuring. Your goods are not automatically covered while in storage, just like they aren’t automatically insured at home. We recommend arranging insurance for added peace of mind. We offer Self Storage Specific Insurance, which can be organised through our head office. Contact our team to learn more and get covered: 📧 team@warkworthstorage.co.nz 📞 09 425 7474
Your unit is secured with your own padlock, and only you hold the keys. The entire facility is under camera surveillance, surrounded by security fencing and is accessed via PIN access security gate.
To move out, please contact our head office via team@warkworthstorage.co.nz or 09 425 7474 and provide at least four weeks notice, including your planned move-out date. Once you have fully vacated your unit, we will inspect it to ensure it is clean and undamaged. After a successful inspection, we will process the return of your $200 refundable deposit.